All posts in IT

  • Paradigm Shift: SaaS/Cloud Computing Workshop

    Taller SaaSLast week, I finished one of my SaaS workshops.  Eight people registered (from four companies) to learn about SaaS models that have worked, different options of revenue streams and use new tools to get to a concrete set of actions to execute and develop a SaaS offering with much more chance of success.

    Some of the quotes from the attendees: “The workshop confirmed to me that my understanding that continuous innovation in business is a reality”, “We now have tools to create a solid SaaS plan”, “We learned a ton!”, “The workshop allowed us to plan everything we need to plan,”the learnings from the workshop will allow us to convert our abstract ideas to concrete plans,”we now have new ideas for SaaS initiatives which we never had planned.”

    In Latin America, Venture Capital is still scarce for startups, so there’s a big chance that the trailblazers will come from existing companies with profitable revenue streams.  Nevertheless, there are already startups (such as JoinCube) that are off and running with their initiatives.  This workshop is designed to get the group learning from each other and provides some conceptual models for team members to exchange ideas in order to, first, develop an original plan and, secondly, to iterate or “pivot” quickly as the project starts to take flight.

    I will be giving this workshop in Colombia and then in other countries.  There are two versions of the workshop.  One is focused on developing SaaS offerings.  The other is for employees of large companies in Latin America interested in taking advantage of digital innovation and understanding how, as John Hagel espouses in his white paper on the “Shift Index”, digital technologies are transforming industries such as banking, retail, tourism and media.  Participants will make use of new tools to develop innovation initiatives for their companies while becoming literate on the “new world” that has come into being through digital technologies.

  • Musings After My Conference on Cloud Computing

    Microsoft Cloud ConferenceIt’s been more than a month since my series of conferences on Cloud Computing at Microsoft’s Live events in Medellin, Cali and Bogota, Colombia.  During the past few weeks, I’ve been able to do more reconnoissance of the market’s readiness for these offerings. What I’ve found is that there are very few local ISVs with Software-as-a-Service (SaaS) offerings, but quite a few players are offering open source and other third party software hosted on the cloud.

    Additionally, from my own clients (software companies) and others, I’ve seen keen interest in developing new offerings leveraging the cloud. Nevertheless, there are many options and much confusion as to how to proceed.  Developing a solid SaaS solution takes a lot more than simply hosting on the cloud and that is where the true opportunity to differentiate your software company lay.

    This is going to be quite an interesting year and I am going to have the opportunity to help my current clients and some new ones that should be hiring me soon.  My objective is to have each client understand the power of a SaaS offering and to set a clear objective for the same.

    Microsoft Cloud Conference

  • Zoho: Coming From an Emerging Market Has it’s Advantages – Part II

    My Conversation with Zoho CEO, Sridhar Vembu

    In my last post, I spoke about my conversation with Sridhar Vembu, CEO of Zoho Corporation, an innovative software company headquartered in the US, but with most of their employees based in India and China.   I wrote mostly about the ingredients of the company’s success.  In this post, I’d like to delve a bit further into Sridhar’s vision and philosophy and its applicability to Latin America.

    While I was speaking with Sridhar, I was reminded of John Hagel’s book, The Only Sustainable Edge.  In it, Hagel mentions two important areas touched upon by the Zoho CEO. The first one has to do with Zoho’s ability to offer customers value at an affordable cost which is in synch with Hagel’s assertion that technology innovations are opportunities to “create more value at less cost.”  Zoho’s location, recruiting, training and company culture paired with its bet on cloud computing make are certainly aligned to a goal of creating more value at less cost for their customers.  Additionally, Hagel points out in his book that managing across two cultures “can create new opportunities to enhance performance by drawing on the best of both cultures.”  Certainly, this is not news to Sridhar who lives and breathes it every day. Read more

  • Zoho: Coming From an Emerging Market Has Its Advantages – Part I

    My Conversation with Zoho CEO, Sridhar Vembu

    A couple of days ago, I had the opportunity to talk with Sridhar Vembu, CEO of Zoho Corp, a strong player in the SaaS software market. The company’s corporate headquarters are in Pleasanton, California and the majority of it’s about 1000 employees are based out of India and China.  These and other characteristics make Zoho and Sridhar, who has spent half his life in India and half (presently) in the states, an excellent model for digital innovation in Latin America.

    First off, what really struck me about Sridhar after our chat was the balance of three key characteristics of his personality that came across:   1) His passion for the “people aspect” of building a business, 2) his practicality and incisive thoughtfulness and, finally, 3) an underlying, intense pride (in his people, what they’ve accomplished, etc.) and competitiveness.   Incidentally, my own opinion is that this type of open personality, high level of intelligence, balanced outlook and strong personal drive will be key leadership traits for achieving success in the coming years, but that’s a topic for another post. Read more