All posts in IT

  • Hop on the Google Developer Bus Bogota

    Tropicalgringo Google Developer bus

    Some good friends of mine, David Cifuentes and Francisco Solsona, are involved with a great initiative which will be underway in a few days: Google Developer Bus Bogota. There are a number of reasons this would be a great event for top designers, developers, etc. to attend (no matter what city you’re in).  One of these is the ability to test out an idea you have for a great app that leverages the Google platform.  Another is to show what Colombian developers are capable of accomplishing in a short time.

    More importantly, Google will be giving the winners (up to four team members) a trip to Silicon Valley.  Since I lived in Silicon Valley (Cupertino and Santa Cruz) for five years, I know first hand what a vibrant startup atmosphere there is there.  Because of this, I am passionate about taking startup founders to meet with my contacts there (have done this on several occasions).  I feel this is important in order to instill a similar culture in any startup (wherever they are based) where execution and thinking big are the norm.

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  • Latin American Star Developers

    As I mentioned a few weeks ago, I’m developing an interesting project to provide programming talent to web startups in the states and perhaps other regions such as Europe. The concept continues to evolve with the focus now being on finding superstar programmers instead of the typical software factory with a variety of skill levels.

    I really think that companies such as Globant have proven that, if done correctly, one can build a successful business by offering top-notch programming talent to interesting web companies.  Realizing the potential of such an endeavor has as much to do with creating a vibrant company culture in tune with the needs of the programmers and the company’s potential customers.  Here, in Colombia, I think a company such as Koombea, which has won international coding competitions, is further proof that the potential certainly exists.

    Eventhough I’ve been looking forward to building my own web app (and a company around it), there are so many things pulling me in this direction, that I just can’t ignore it any longer.  I’ve had qualms about going full force into a services business (like outsourced development), but, after further reflection, it’s finally clear to me that this path has a lot of positives.

    Like I said, building a vibrant company culture is a big part of doing this successfully, but I’ve had great experiences doing this for others.  Fifteen years ago, when I moved to Colombia from the states, I got the chance to build a services organization from 2 engineers to more than 20 at Compaq Computer and we achieved such a level of excellence that our country (Colombia) had the best customer satisfaction levels (our measure of success) in the whole world.

    The incredible thing is that when I established that BHG (Big Hairy Goal) three years prior, I got a ton of snickers from the team and I’m sure they were convinced that they were dealing with one “gringo loco” (that part was true).  Nevertheless, after five years in the valley (Silicon Valley) and a little flexibility in my adjustment to the Latin American culture, I saw that amazing things were possible.

    I’m continuing to develop this project and will, firstly, make sure that I start locating top-notch talent before offering anything to potential customers (startups and other SaaS and web companies).  I’d really like to get some young raw talent that can absorb a ton of high performance culture and values from Silicon Valley type companies instead of going whole hog for senior developers who might have acquired a few too many stodgy bad habits along the way.

    What are your thoughts on what I’m embarking upon?

  • Open Innovation and the Cloud

    Zoho web siteAt the conferences where I speak, when I talk about Cloud Computing and the Software-as-a-Service (SaaS) model, one of my premises is that this new paradigm requires new competencies. More than ever, companies offering Software-as-a-Service need to be true to the “service” component and be responsive to customer requests.

    Upon hearing this, many companies immediately think of customer service, which is indeed important.  Nonetheless, many customers and non-customers offer suggestions that could or could not be of value to such organizations.  Companies that hear their customers are also open so something called “open innovation” whereby innovations can come (in part or in whole) from outside the company’s boundaries.

    In terms of suggestions, one example revolves around the team at Zoho, a SaaS provider. As can be seen by the image at the top of this post the company made a slight change to its headline statement at the top of its web site between September 4th and the 13th of this year.  About a year ago, I had the pleasure of interviewing the company’s founder and CEO, Sridhar Vembu and must admit I was quite impressed by his vision and intelligence.  At that time, the company web site was little more than a listing of all their applications.

    I asked Sridhar if they were thinking of revamping their messaging to focus on customer benefits and improve the general design of the site.  He said they were and a couple of weeks ago, I stumbled upon the new site, which, in my mind, is an improvement.  Nonetheless, in my email congratulating them on the new site, I did mention that it might be a good idea to include two messages: 1) Who Zoho makes companies more productive and 2) the millions of users they have.  See my email below.

    Zoho email

    It says a lot that a few days later, they had taken action on these suggestions (from outside of their company) and implemented them.  It was certainly possible that the suggestion would not have been implemented, but it is apparent that they take these suggestions seriously and are open to anything that helps them improve. This is a great lesson in whatever name you’d want to put on this (e.g., open collaboration, open innovation, etc.) for other SaaS providers and highlights the type of open company culture that such companies would do well to embrace.

  • Software Development Company Dream Team Minus One CTO

    dreamteamI just got back from a great meeting with a fellow entrepreneur. He’s been working on building a dream team of partners to launch a top notch software development firm focused on cutting edge development that includes gaming, social networks and mobile (each project needs to include one or more of these).  He has already built and sold a software development firm and has since learned a lot more do’s and don’ts and we will be launching in a couple of months.

    We already have a team of more than ten engineers assembled and are close to negotiating a seed investment to get off to a running start.  One of my jobs is to find interesting projects in the states and/or Europe.  I will be reaching out to my contacts to find these.  Many operations down here focus on small traditional projects in the local market, but we are focused on working on top tier projects with innovative companies (large and small).

    The initial software development center will be based here in Colombia with the possibility of setting up additional centers in the most appropriate places (e.g., Asia, eastern Europe, etc.).  We have some pretty impressive technical people (including architects).  Nevertheless, I mentioned that we should look for a superstar CTO anywhere in the world and periodically fly that person down here to guide the technical team and develop the company vision.  My friend was surprised by the suggestion, but he immediately saw the logic.

    Thus, if you are superstar CTO material or know someone who is, please contact me. This position is for you if you’re into leading a team of eager learners and workers down here in Bogota, Colombia and are interested in fun international travel (reach out to anyone at the local embassy and they’ll tell you how much fun Colombia is – really, beyond what you’d expect).  Obviously, the idea is for our new CTO to be a partner in the business and this would include becoming vested in the company.